Data Sovereignty & Transparency Guarantee
We never sell, monetize, or rent personal data. All information submitted via inquiry forms, cost estimators, or engineering consultation channels is encrypted using industry-leading standards.
Overview & Scope of Policy
This Privacy Policy explains how PrimePro Technologies AI LLC (operating as “AppGuru”, “we”, “us”) collects, utilizes, stores, and protects personal identifiable information (PII) across our website (appguru.in), subdomains, cost estimation calculators, client portals, and bespoke mobile engineering services.
This policy applies whether you are an individual founder evaluating mobile architecture, a corporate client entering an NDA, or a user exploring our published technical case studies.
Information We Collect
We collect information strictly necessary to provide high-tier engineering services, respond to technical inquiries, and ensure seamless digital experiences:
1. Information You Voluntarily Provide
Contact information (full name, corporate email address, phone number, company name, project budget, timeline, and architectural specifications) submitted via our Cost Calculator or direct inquiry forms.
2. Technical & Device Information Automatically Logged
IP address, browser type and version, operating system, referrer URL, geographic country code, session timestamps, and page interaction events to optimize performance and protect against DDoS/bot attacks.
3. Cookies & Telemetry
Essential session tokens and anonymous aggregated analytics as detailed in our Cookie Policy.
How We Process & Use Your Data
We process collected data exclusively for the following legitimate purposes:
- To prepare accurate mobile development estimates, technical proposals, and SOW agreements.
- To deliver, maintain, and monitor custom software engineering pipelines and mobile builds.
- To communicate project milestones, architecture updates, and critical security patches.
- To fulfill statutory accounting, taxation, and corporate governance obligations in the US and India.
- To prevent fraud, unauthorized access, and malicious network traffic.
Legal Bases for Processing (GDPR / UK GDPR)
Under the EU General Data Protection Regulation (Regulation (EU) 2016/679), we rely on the following lawful bases:
Fulfilling client development agreements and delivering mobile software binaries.
Maintaining server security, improving engineering speed, and responding to inquiries.
Opt-in marketing communications or voluntary newsletter subscriptions.
Third-Party Sub-Processors & Infrastructure
We partner exclusively with SOC-2, ISO-27001, and HIPAA-compliant cloud and tooling providers:
| Sub-Processor | Role / Purpose | Data Location |
|---|---|---|
| Vercel Inc. | Edge Hosting, Serverless Functions & CDN | Global Edge / USA |
| Google Cloud Platform & Firebase | Cloud Database, Analytics & Compute | USA / EU / India |
| Stripe Payments LLC | PCI-DSS Compliant Payment Invoicing | USA |
| Resend / Amazon SES | Transactional Notification Emails | USA |
Cross-Border Data Transfers
Because AppGuru operates engineering teams across the United States and India, data may be transferred, processed, and stored across borders. All international transfers are safeguarded by Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring equivalent protection standards.
Data Retention & Permanent Deletion
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as mandated by tax, legal, and regulatory retention requirements (typically 5–7 years for executed client contracts and financial records). Inquiries that do not materialize into projects are purged within 180 days.
Your Privacy Rights (GDPR / Global)
Regardless of your geographic location, AppGuru extends the following data rights:
Request a full copy of the personal information we hold about you.
Correct any incomplete, outdated, or inaccurate personal information.
Request complete permanent deletion of your data where permitted by law.
Receive your data in a structured, machine-readable JSON/CSV format.
To exercise your rights, email sales@primepro.ai (CC: chandram.sanapur@primepro.ai). We respond within thirty (30) business days.
Security & Encryption Standards
We implement defense-in-depth technical, administrative, and physical security measures:
- In-Transit Encryption: All data transmitted to and from AppGuru servers is encrypted using modern TLS 1.3 cryptographic suites.
- At-Rest Encryption: Database stores, backup archives, and S3 buckets utilize AES-256 encryption.
- Access Controls: Multi-factor authentication (MFA) and least-privilege role-based access control (RBAC) are strictly enforced for all engineering team members.
Children's Online Privacy Protection (COPPA)
Our website and mobile engineering services are strictly directed to commercial businesses, startup founders, and adults over the age of 18. We do not knowingly solicit or collect personal identifiable information from children under the age of 13 (or under 16 in the European Union).
California Privacy Rights (CCPA / CPRA)
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents are entitled to know that:
- We do NOT sell personal data, nor do we share personal data for cross-context behavioral advertising.
- You have the right to request disclosure of categories of information collected in the prior 12 months.
- You have the right to non-discrimination for exercising any CCPA/CPRA privacy rights.
India Digital Personal Data Protection Act (DPDP 2023)
In compliance with India's Digital Personal Data Protection Act, 2023 (DPDP), Indian data principals may access information on processed personal data, request correction or erasure, and register grievances with our designated Grievance Officer.
Contact Data Protection Officer (DPO)
If you have questions about this Privacy Policy or wish to file a data inquiry, please contact our Data Governance Officer:
Entity: PrimePro Technologies AI LLC (dba AppGuru)
CC: chandram.sanapur@primepro.ai
Office Locations: Bengaluru HQ, Karnataka, India & Wilmington, Delaware, USA
Direct Hotline: +91 88888 57588
